They were probably able to have better lives after being famous. They did interviews and had their photographs taken. They travelled the world and made new friends. Speakout Pre-Intermediate ANSWER KEY 4 2) 3,000 3) 82 4) 16 5) 90 6) 2 million 5 Suggested answers 1 Their lives probably changed when they became famous because they got more money. 4 They are going to be interviewed on a chat show.DVD VIEW 3 1 Joan 2 Winnie 3 AlfTeacher’s Resource Book Speakout Pre-Intermediate PHOTOCOPIABLE © Pearson Educación, S.A., 2012 49/61 Yours sincerely, Katya Szabo10.4 THE ZIMMERSDVD PREVIEW 2 1 The Zimmers are a group of old people who formed a band. I would like to receive a refund for the last two weeks of my course. Finally, the classrooms were dirty and full of litter. Secondly, your advertisement said there was a Self Access Centre with modern equipment, but a lot of the equipment was faulty. ![]() ![]() Firstly, I was very disappointed with the classes. 5 Goodbye! 9C Dear Mr Ripoff, I would like to complain about my course at the Noparlo School of English. 9B 1 … very mad about 2 (the equipment was) rubbish 3 Give me (a refund) 4 Write back to me now. Can you look into it, please? 3 A: Could you help me? I’m afraid I have a complaint.WRITING 9A Parts of the email are too direct/rude. Could I speak to the manager? A: There’s a problem with the TV in my room. 3 Excuse me, could I speak to the manager?speakout TIP 6 1 A: Excuse me. 5B 1 Could you help me? 2 I’m afraid I have a complaint. B: I’m really sorry about that.LEARN TO sound firm but polite 5A We use the phrases before making a complaint. B: I’m sorry but there’s nothing we can do at the moment. A: There’s a problem with the internet connection. ![]() ![]() B: What’s the problem? A: The shower doesn’t work. Speakout Pre-Intermediate ANSWER KEY LANGUAGEBANK A 1 A: Excuse me. 8 I was chosen as captain of my football team when I was at school.SPEAKING 6A 1 were arrested 2 started 3 were stopped 4 was sent 5 asked 6 bought 7 stole 8 was taken 9 were caught10.3 THERE’S A PROBLEMVOCABULARY problems 1A A 7 a traffic jam B 2 litter C 4 faulty equipment D 1 delays E 5 someone speaking loudly on a mobile phoneFUNCTION complaining 2A 1 Conversation 1: in a hotel Conversation 2: in a restaurant Conversation 3: at a train station 2 Conversation 1: the air conditioning doesn’t work Conversation 2: slow service and an extra charge on the bill Conversation 3: train delays 2B 1 to look into it right away and send someone up 2 polite 3 twenty minutes 4 he waited another hour 5 he said it’s a very busy time of year 6 for over an hour 7 because the cause of the delay is the wrong type of snow 3B 2R 3R 4C 5R 6C 4 1 d) 2 a) 3 b) 4 c)Teacher’s Resource Book Speakout Pre-Intermediate PHOTOCOPIABLE © Pearson Educación, S.A., 2012 48/61 5 On my last birthday, I was taken to Disneyland. 4 When I was younger, I was helped by many teachers. Speakout Pre-Intermediate ANSWER KEY 4C A man is caught …, The man is sent to read stories …, Two boys were caught writing graffiti …, the boys were told to do community service, A shoplifter was caught shoplifting …, She was sent to speak to shop owners, … he was told to keep all the equipment …LANGUAGEBANK A 1 is served 2 was given 3 aren’t caught 4 was written 5 are shown 6 are arrested 7 wasn’t told 8 were sent B 1 Snails are eaten by the French 2 Crime and Punishment was written by Dostoyevsky 3 I was asked some questions by a journalist 4 All of our programmes are produced by Alejandro Ledesma 5 Most of the roles in that film were played by Alec Guinness 6 The best chocolate is made by Swiss companiesPRACTICE 5A 2 I’m called Jim by my friends. Past participle.Teacher’s Resource Book Speakout Pre-Intermediate PHOTOCOPIABLE © Pearson Educación, S.A., 2012 47/61
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